![]() Items purchased online and delivered in the U.S. It doesn’t matter if you bought it in another store or received it as a gift - as long as it’s in the same country. You can return any item to any store in the same country where it was purchased. If you make a return without proof of purchase or if it’s outside of the 30-day window, you will only be eligible to make an exchange. If you want a refund, you must have the receipt or online order number to prove the purchase was made within the last 30 days. You’ll have the best options if you can show when you bought the item and how much you paid. If you can find your original receipt or shipping invoice, hang on to it! You can make a return without a receipt, but having it will make things easier. Your options for returns and exchanges depend on when and how you got your item. According to the Customer Service section on, any product except gift cards can be returned at any time. Victoria’s Secret will let you return or exchange any garment, as long as it hasn’t been worn, washed, or altered. However, the return policy covers every item in every department: if you don’t love it, you can bring it back. There is no Victoria’s Secret warranty exactly. Its margins took a hit from higher clearance levels, which were tied to the merchandise categories it will no longer sell.Victoria’s Secret doesn’t have a warranty, but will let you return or exchange any garment as long as you haven’t worn, washed, or altered it. Victoria's Secret's sales grew 3 percent in the fiscal second quarter, to $1.87 billion. The swim business accounted for an estimated $400 million at the end of 2015, flat with 2012, Greenberger said. ![]() Greenberger pegs the company's opportunity for sport at $1 billion, compared with an estimated $250 million to $300 million at the end of last year. While some on Wall Street have questioned this shift, Greenberger noted that sport items are purchased more frequently than bikinis and during all seasons.Īs a result, it was the "right long-term decision for the health and financial success of the brand," she said. Victoria's Secret is likewise gunning for a larger piece of the growing sport business, after deciding to exit the stagnant swim category earlier this year. Because bras are a difficult category to shop for, shoppers tend to stick with brands they've bought from in the past. Younger customers not only shop the brand more frequently, but also speak to its lasting potential, Greenberger said. Meanwhile, Victoria's Secret's push into bralettes has helped lower the average age of its customers by more than a decade, to 32, in just four months. Following a meeting with the company's management, Greenberger told investors last week that younger bralette shoppers are also buying more constructed bras. Wall Street skeptics worry the popularity of bralettes could make it more challenging for Victoria's Secret to grow its own topline, as the lower-price items could pull spending from its more elaborate styles.īut Morgan Stanley analyst Kimberly Greenberger isn't buying into that theory. "We see the competition in this space continuing to increase, and pricing competition likely remaining steep," Konik told investors Monday. Aerie's comparable sales grew 24 percent in the fiscal second quarter. It has also challenged the brand through a series of price promotions. Whereas Victoria's Secret is frequently criticized for using Photoshop on its models, Aerie has pledged an unretouched, body-positive campaign. Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit
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